Training Overview

Untitled-1Communicating Effectively in a Multi-Generational Workplace

“ If you want to know how a man thinks, imagine the world when they were young.”
– Napolean Bonaparte

With the presence of three generations in the workplace, many organizations are looking for ways to address the resulting inter-generational differences. This training focuses on communication and motivational strategies that organizations can employ to work more effectively across generations.

Training Objectives

Upon completion of this workshop, participants will:

- Understanding their colleagues better
- Identify those unique generational factors that influence the importance of recognition, reward and respect as motivators
- Be able to apply new techniques for more successful engagement of fellow colleagues
- Establish and sustain effective communication as a shared responsibility
- Maximize each generation’s unique working preferences

Training Outline

Part 1 - Understanding the Different Generations
- Understanding the changing workplace and issues important to each generation
- Understanding the characteristics and mindsets of each generation
- Testing assumptions about each generation

Part 2 - Case Studies
- Discussing workplace practices that have successfully integrated the various generations

Part 3 - Exploring Leadership Styles
- Understand the impact of different leadership styles
- Exploring motivational strategies in the areas of performance appraisal, decision making and work allocation

Client Testimonials