“In these two days, I was able to refresh a lot and see my problems from different point of views. This training will help me change my working style. I see this training also helpful to me in solving my daily life problems too.”

“This training can help me to better perform my work, have better communication with my boss and colleague and I learnt how to handle stress at work. The trainer is very approachable, friendly and easy to understand.”

“The trainer is exceptionally humorous and lively when it comes to presenting the vast information she has in hand. It is both helpful and interesting to learn and see things from a totally different angle. Given her years of experience in the working world, she could offer advices which are very practical and this is what I like about her most. There’s no airy-fairytale but its really something down-to-earth and ‘everyday’.”

“The materials and content of the handouts were good and sufficient. This training will help improve the way I work back in the organization and the skills learned will benefit the organization. The trainer has done a great job. She has facilitated the course with full participation, the interaction was good. The trainer has a good knowledge and understanding of the subject matter.”

“The materials are very useful. It can help me to improve my work – how to communicate well with colleague in a non offensive manner and how to organize my work. The trainer is approachable and friendly. She was able to explain well in the topic and the examples are practical.”

“The content is useful for my work and it comes with exercise and articles to make the course more lively. The course will help improve my knowledge and some skills and will be able to do my work effectively. The trainer has good knowledge and understanding. The course was good and she was able to give real life examples and provide solutions to our questions.”

“The course is useful to implement in the office as well as at home in for time management, organize your task correctly and apply it in the appropriate manner. The trainer’s knowledge was well transferred to us and she was able to stimulate the course with good illustration and practical examples like case studies and other teaching aids. Her teaching style helps remind us to put it in practice. She is rather friendly.”

• “Discussion time.”
• “Explanation & examples.”
• “Managing conflicts, personal effectiveness, relationship management.”
• “Examples & way to become an effective admin staff in the company.”
• “Trainer’s experience and topic preparation.”
• “[Learning about] Management Style. To deal with different types of bosses.”